POLICIES

Lesson Policies/Payments

If you must cancel your scheduled lesson, a minimum of 24-hour notice is required to reschedule. If you cancel within 24 hours of your scheduled time, the lesson will not be rescheduled and will be charged against your package. All lessons must be paid for in full. Session-by-session payment is not offered. Lessons will not be scheduled until payment is received. Any remaining credit from lessons will remain as a credit with All-Star Baseball Academy to be used within 1 year of the credit date. No refunds will be given for private lessons.

Each lesson package has an expiration which is dependent on how many lessons are purchased. We have an expiration date to ensure that you are seeing the most value out of your lessons by coming in consistently and maximizing repetitions during your instruction. Expiration lengths are: 1-3 lessons (1 Month), 4-8 lessons (3 Months), 9-16 (6 Months), 17-32 (10 Months), and 33+ (12 Months).  All lessons must be completed prior to the expiration date, or the remaining lessons will be forfeited.

Special Events/Camps

There will be absolutely no credits or transfers of camps 7 days prior to the start date of that event, for any reason including medical emergency. No credit will be given unless there is a medical emergency outside of 7 days. At that point, a doctor’s note must be provided to receive a credit of 75% of the camp price which will be valid for use on any ASBA products. Alternatively, customer can choose to apply full credit to a special event or prospect camp during the same season. Any remaining credit will remain as a credit with All-Star Baseball Academy to be used within 1 year of the credit date.

Tournaments

For Stay to Play Tournaments: If you booked outside of our hotel partner, your team is in jeopardy of not being accepted into the tournament and losing the initial deposit.

Please see tournament policies here.

Team Policies/Payments

Initial team deposits are non-refundable and will not be credited.

ASBA incurs tremendous expenses for our teams. Due to those expenses, if the player chooses not to participate on the team, a portion of payment may be credited. That amount will be tallied in a timely fashion once expenses are compiled and will be credited. There will be no refunds or credits for the initial team deposit amount.

If a player becomes injured before or during the ASBA season, medical documentation is required. Players can request a refund or hold the remaining funds as a credit within All-Star Baseball Academy for the portion of payment the player was unable to participate due to injury. 

Rental & Program Policies/Payments

We ask that all students arrive a few minutes early to allow time for checking in at the front desk and ensure full duration of your rental and program time.

All rentals, programs and camps must be paid for in full prior to the first session. No session by session payment is allowed. Rentals will not be scheduled until a non refundable deposit is received. Any remaining credit from rentals, programs and/or camps will remain as a credit with All-Star Baseball Academy.

General Policies

All sales are final; no refunds, no exceptions. Please make checks payable to All-Star Baseball Academy.

All credits must be used within one year or the credit will no longer be valid.

If you have any questions or concerns regarding ASSA’s policies, please call 484-770-8350.

All-Star Baseball Academy Cancellation Policy

Due to Circumstances Beyond Our Control (CBOC): In the circumstance that an All-Star Baseball Academy event and/or service, is canceled due to Circumstances Beyond Our Control (CBOC), customers will receive 100% of the monies paid, including the non-refundable deposit (when applicable), as a credit for those unperformed events and/or services. Credits can be used toward future ASSA event or service.